Identity Impersonation Detection White Paper Read Now
Know who's really on the other end
Stop workforce identity impersonation before it starts. ATO Protect verifies a person's identity before password/MFA resets, account takeover attempts, wire transfers, and other high-risk transactions.
On every channel, they look, sound, and act legitimate. That's the problem
Generative AI now makes impersonation easy and highly effective. A cloned voice, a stolen identity, or a convincing video call can persuade your help desk they are dealing with the CFO when they are not.
Today's attackers don't break in. They convince others to let them in through these channels:
How attackers get in
Legacy IDV and KBA technology predates GenAI. Trusona's ATO Protect defends against GenAI Identity Impersonation.
Proof of who they are, in real time
ATO Protect checks the true persona in every channel against authoritative sources.
Verify the person, not the document
Deepfake-resistant identification, checked against the sources that actually know who someone is: DMV records, mobile network operators, and LexisNexis. Document coverage runs to 2,500+ ID types worldwide. Trusona skips the liveness and biometric checks that deepfakes beat.
Detect ATO risk instantly
Stop man-in-the-middle, SIM swap, and social engineering attacks before the account changes hands. Patented Scan Anti-Replay detection catches replayed ID scans.
Agent & Exec Verify
Verification runs both ways. Employees and customers can confirm the agent calling them is really yours, and executives can verify each other before a wire moves.
TruPass(key) skips future ID scans
After one green verification, a person can save a TruPass(key) and skip the ID scan on every request after that, with the same level of security.
SOC 2 certified
Independent auditors verify the platform and the controls behind it.
From request to verified in seconds
ATO Protect seamlessly inserts into service requests you already handle, like password resets and wire approvals. Your workflow stays as it is.
Service request initiated
Someone reaches the help desk by phone, chat, video, or ticket asking for a password reset, account recovery, or privileged access.
ATO Protect runs a real-time check
ATO Protect verifies identity against authoritative sources (DMV, mobile carrier, and LexisNexis records), with device intelligence, SIM-swap, and man-in-the-middle signals. The check runs on the person's own mobile device, not on the channel they contacted you through.
Your agent gets a precise response
Agents see a simple Red/Green risk summary that a novice can read on day one, and escalate only the risky requests. Fully automated flows run the same check through the self-service API. Human judgment is no longer a risk control.
What are you protecting?
One identity impersonation layer, deployed where account takeover happens.
ATO Protect for IT Help Desk
Verify employees and self-service resets with identification that resists GenAI deepfakes, and catch social engineering before an attacker takes the account.
ATO Protect for Customers
Automate customer account recovery and stop deepfake fraud in the call center. Deployment stays code-light across your digital channels.
ATO Protect for HR
Make sure the person interviewing is the person you hire. The FBI has flagged North Korean operatives taking remote IT jobs under fake identities; ATO Protect verifies the person before day one.
ATOP API for developers
Run ATO Protect checks inside your own workflows with the ATOP API, or drop them into ServiceNow, Zendesk, Jira, Ivanti, and Freshdesk tickets.
From the industry leaders who use Trusona's ATO Protect
Adversaries have become very effective at social engineering to get around MFA and similar controls, making it essential to add extra validation measures.
GenAI has changed social engineering, making impersonation easier than ever. ATO Protect is designed to help prevent attacks like voice spoofing and deepfakes.
We use Trusona's ATO Protect solution to verify a remote identity for all sensitive transactions.
Workforce Identity Impersonation Detection is built for the GenAI deepfake era.
Legacy IDV is not.
Workforce Identity Impersonation Detection
Legacy IDV, DocV, and KBA
Thought Leadership from Trusona
Read our white paper on why legacy identity verification is not fit for a GenAI deepfake world.
The Trusona Difference for CXOs
Prevent help desk impersonation, account takeover, and social engineering driven by GenAI deepfakes, by verifying the person and not just the ID.
Read the white paper →Why IDV needs an urgent upgrade to IID
Why legacy identity verification is not fit for an identity impersonation detection world, and the case for making the upgrade now.
Read the white paper →"Every fraud solution has a shelf life."
Frank Abagnale, security expert behind Catch Me If You Can and Trusona advisor
See in 7 minutes why top brands choose Trusona
We show ATO Protect stopping a live social-engineering attempt, with no integration required and no PII stored.
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